Resend organization registration email

Overview

This guide explains how Organization admins can resend the registration email to users who may not have received their initial invitation or need their credentials resent. The email contains the organization URL and a new auto-generated temporary password.

Note: This feature is only available to users with the admin role.

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Prerequisites

Before you begin, ensure you have:

• Admin Role: You must be assigned as an Organization admin.

• Organization Access: You must be logged into the organization where you want to resend the invitation.

• Existing User: The user must already exist in the Contact List.

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Step-by-Step Guide

Step 1: Verify Your Organization Context

• Confirm that you have selected the correct organization from the dropdown menu in the top-right corner of the application.

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Step 2: Navigate to Contact List

• From the left sidebar, select Contact List.

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Step 3: Select the User

• From the Contact List, select the user you want to resend the registration email to.

• The user details panel appears on the right side of the screen.

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Step 4: Resend the Email

• In the user details panel, select Resend email.

• The application sends a new registration email to the user with:

  • The organization URL

  • A new auto-generated temporary password.

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